You bought an investment property in London; now comes the part not many tell you about: keeping it profitable from 4,500 kilometres away.

Finding a tenant for your property is the easy part; however, what happens after is where most landlords lose money. It can be a contractor who doesn’t show, a rent payment that slips into weeks or a compliance notice that arrives when you are in a board meeting in Mumbai.

Over 68% of our landlord clients are based in India and they come to us precisely because managing a London property from here can be stressful. Landlords aiming to attract corporate tenants should note that 95% of companies only allow their executives to rent professionally managed properties.

You need someone in the right time zone who picks up the phone, not someone who replies three days later with a templated email.

Our offices in India mean you can sit across a table with us and our teams near your London property mean nothing waits on you to resolve it.

For large developments in London, we have on-site branches. Problems get handled before you even know they exist.

How do you choose a London property management agent?

Our Director of Management, Simran Prasad, shares what Indian landlords should actually look for when choosing someone to manage their London property and what to watch out for.

Managing a high-value London property from India is not something you hand to just anyone. Your agent needs to know UK lettings law inside out, understand what it takes to maintain premium property in one of the world's most regulated rental markets and have the people skills to keep good tenants from leaving.

Here's how to make sure you're picking the right one.

1. Check the agent's experience. Lettings should be their core business and not something they offer on the side to round out their services. Ask how long they've been doing this and ask for references.

An agent who primarily sells property and manages lettings as an afterthought is not who you want handling your London investment from this side of the world.

2. Look for professional accreditation. In the UK, lettings and property management are regulated. Your agent must be registered with ARLA Propertymark.

Beyond that, look for membership of The Property Ombudsman and The Dispute Service, which runs the Tenancy Deposit Scheme. If they can't show you proof of these, walk away.

3. Professionalism under pressure. Things go wrong with rental properties and it's not a question of if, it's when.

What matters is how your agent handles it. You want someone who stays composed, communicates clearly and doesn't leave you chasing updates from India at midnight.

4. Legal expertise is a serious advantage. London's property regulations are complex and change frequently.

Our management department is led by a qualified lawyer, which means when regulatory questions come up, we don't guess. For Indian landlords managing assets remotely, this is not a nice-to-have.

5. Maintenance response time matters more than you think. A slow repair doesn't just inconvenience your tenant; it risks losing them.

We have an emergency repair service and trusted contractors ready to act fast, without waiting on landlord approval for routine fixes.

6. You need an agent who's actually nearby. London is a large city. An agent based far from your property is not much better than no agent at all.

Our branches are positioned close to the properties we manage and for Indian landlords specifically, our India offices mean you have a real point of contact here, not just an overseas number that goes to voicemail.